We all know that parenting is challenging. Every parent struggles from time to time with every day issues or more complex ones. We know that because we have spoken to close to 10,000 parents in the last 12 months.
The State Government funded helpline, Parent Line NSW (managed by CatholicCare) provides a unique free support service to parents across NSW. Highly skilled professional counsellors are available 24 hours a day 7 days a week to take calls from parents and carers about any parenting issue, from tips on how to manage the morning routine, to concerns about distant adolescents to complex challenges of living in blended families. It is the only free counselling service available to parents during any part of their parenting journey, at any time of the day or night, anywhere in NSW. It's convenient because parents can call when it suits them, they don't have to arrange child care to talk to a professional counsellor and they can call as many times as they need.
As Parent Line is a not-for-profit organisation, funds go primarily into direct service.